Big11 is more than just an ordinary gaming platform. We are a team of individuals who genuinely understand what Malaysian players want — an experience that is fun, fair, safe, and accessible anytime.
Big11 started in 2019 with a clear goal — to deliver an online entertainment experience that truly matches what Malaysian players want. Our founders, a team of technology and gaming industry experts with a combined experience of over 20 years, saw a significant gap between what international platforms offered and what local players actually desired.
Foreign platforms may be technologically impressive, but they often fail to understand the culture, language, and specific needs of Malaysian users. Complicated deposit processes, no Bahasa Melayu support, unreasonable withdrawal limits — these are real problems our players face every day. big11 was built as the answer to all of that.
Today, big11 has grown into one of Malaysia's most trusted online entertainment platforms with over 500,000 registered members. We offer a wide range of game categories including online slots, live casino with local dealers, sports betting, and fish shooting games that have become a fan favourite. Every aspect of this platform is built specifically with Malaysian players in mind.
big11 operates under a recognised gaming licence and complies with international data security standards. All transactions are protected by 256-bit SSL encryption to ensure your personal and financial information remains secure at all times.
Big11 was founded by a group of industry experts with a vision to create a truly Malaysia-friendly online entertainment platform. Operations launched with a collection of 200 slot games and local FPX support.
Big11 introduced a live casino studio featuring Malay-speaking dealers — a first in the local industry. Members can interact with dealers live in their native language.
Reached the milestone of 100,000 registered members in under two years of operation. The big11 mobile app launched for iOS and Android with an interface fully optimized for touchscreens.
Fish shooting games and sports betting categories were introduced, completing the big11 entertainment ecosystem. E-wallet options were expanded to include Touch 'n Go eWallet and GrabPay.
Big11 continues to grow with over 1,000 games, daily progressive jackpots, and a VIP loyalty program that delivers exclusive benefits to the platform's most loyal members.
Six key reasons why big11 is the number one choice for online entertainment in Malaysia.
All personal data and financial transactions are protected by 256-bit SSL encryption technology — the same standard used by leading banking institutions. Your information is never shared or sold to third parties without your consent.
Big11 supports FPX, Maybank2u, CIMB Clicks, TNG e-Wallet, GrabPay, and USDT for convenient deposits and withdrawals. Deposits are credited instantly and withdrawals to e-wallets are processed within just 15 minutes.
Over 1,000 games from the world's leading licensed providers are available at big11 — including slots, live casino, fish shooting games, and sports betting. The library is updated weekly with freshly curated new titles.
Our support team is available in both Malay and English, ready to assist you 24 hours a day, 7 days a week via live chat and email. Our average response time is under 3 minutes for live chat enquiries.
The big11 app is available for iOS and Android — compact in size yet outstanding in performance. Its interface is optimized for touchscreens with responsive controls, delivering a smooth gaming experience even on a standard 4G connection.
Loyal big11 members are rewarded through a multi-tier VIP program offering exclusive bonuses, higher withdrawal limits, personal account managers, access to exclusive game rooms, and invitations to special events throughout the year.
Behind every game, every transaction, and every interaction with our support team lies a strong set of values that shapes how big11 operates every day. These values are not just slogans on paper — they are principles upheld by every member of our team, from software engineers to customer support agents.
🎯 Our Mission: To deliver the safest, fairest, and most enjoyable online entertainment experience for Malaysian players — by understanding local needs and providing service that exceeds expectations.
🔭 Our Vision: To become the most trusted online entertainment platform in Southeast Asia by 2027, by building an active, responsible, and mutually respectful player community.
We believe the online entertainment industry can operate responsibly without sacrificing fun. That is why big11 invests heavily in responsible gaming features — including daily deposit limits, self-exclusion options, and easy access to support resources for those who need help. Every player deserves to play in a safe and controlled environment.
Transparency is the cornerstone of the trust we build with our users. All games on big11 use independently audited RNG systems, meaning every game outcome is genuinely random with no manipulation whatsoever. Audit reports are available for review, and we are committed to maintaining this level of transparency at all times.
Big11 is also deeply committed to keeping the platform free from any unlawful activity. Our robust KYC (Know Your Customer) verification system ensures every registered member is a verified adult, while our automated transaction monitoring system detects any unusual activity in real time to protect all parties.
Protecting our players' data and finances is our absolute top priority at all times.
Audited RNG ensures every game is conducted fairly with no manipulation.
We are always looking for new ways to enhance the gaming experience for our users.
Long-term relationships with players are built on a foundation of honesty and full transparency.
High standards in every aspect — from game quality to customer service.
Responsible gaming isn't just an added feature — it's part of our DNA.
Experienced individuals who work hard every day to ensure the best experience for you.
Over 15 years of experience in the financial technology and online gaming industry across Southeast Asia.
Expert in cybersecurity and cloud infrastructure, ensuring the big11 platform remains secure and stable at all times.
Responsible for curating and managing big11's game library, ensuring every title offered meets the highest quality standards.
Leading a 24/7 Malay-speaking support team with an average response time of under 3 minutes.
Big11 has over 150 full-time staff across various departments — technology, operations, customer support, marketing, and compliance. Every member of our team is selected not only for their technical skills, but also because they share the same passion for delivering the best experience to Malaysian users. We also work closely with internationally licensed game providers and local payment partners to ensure the big11 ecosystem continues to grow and improve over time.
Since day one, big11 has made player satisfaction the ultimate benchmark of our success. For us, numbers like total registered members and transaction volume are merely external indicators. What truly matters is whether every player who logs into our platform leaves with a positive experience — whether they had a big win that day or not.
One aspect that sets big11 apart from many other platforms is our approach to deposits and withdrawals. We understand that one of the biggest frustrations for Malaysian players is winning and then having to wait days to receive their money. At big11, withdrawals to TNG e-Wallet and GrabPay are processed within 15 minutes, while bank transfers are processed within 1 to 3 business days. VIP members enjoy priority withdrawal processing with higher daily limits.
Big11 is equally meticulous in selecting game providers. Every game offered on our platform goes through a rigorous evaluation process — covering graphic quality, RNG accuracy, Return to Player (RTP) ratio, and technical stability. We only partner with providers that have a proven track record and valid licences from recognised regulatory bodies. This means when you play at big11, you can be confident that every game is legitimate and fair.
When it comes to promotions and bonuses, big11 takes a transparent and fair approach. The terms and conditions of every promotion are written clearly and in plain language — we avoid confusing wording or hidden clauses that could disappoint players. Our welcome bonus, weekly cashback offers, and VIP program are all designed to deliver genuine value to players, not merely serve as marketing tools.
Responsible gaming is something we take extremely seriously at big11. Our platform is equipped with a full suite of tools that let players manage their own habits — including daily and weekly deposit limits, session time limits, temporary self-exclusion, and permanent self-exclusion options. We also provide direct links to problem gambling support organizations operating in Malaysia. For us, a player who games responsibly is far more valuable than one who spends more at the cost of their own well-being.
Looking ahead, big11 has some exciting plans in store for our users. We are currently developing a larger new live casino studio with more tables and Malay-speaking dealers. We also plan to introduce in-app community features that allow players to interact, share tips, and compete in exclusive tournaments. Our vision is for big11 to be more than just a place to play — but a vibrant, active entertainment community for Malaysian players.
Recognized by independent industry panels as the best online entertainment platform for the Malaysian market.
All game engines are certified fair by independent international audit bodies, with certificates renewed annually.
Based on over 50,000 user reviews collected throughout 2023 and 2026.
Big11's information security system complies with the international ISO 27001 standard for data security management.
Join over 500,000 Malaysian players who have trusted big11 as their online entertainment platform of choice. Register for free today and claim your welcome bonus.
18+Please play responsibly. Gambling can be addictive.